Global Tabs Module

Online Reservations

It appears you do not have the latest version of the Flash plug-in installed. Get latest version.

Our Staff

Visit Charlotte, formerly known as the Charlotte Convention and Visitors Bureau, operates as the sales and marketing component of the Charlotte Regional Visitors Authority (CRVA). In July of 2004, Visit Charlotte merged with the Auditorium-Coliseum-Convention Center Authority, creating the CRVA. Mike Butts, Executive Director of Visit Charlotte has given renewed energy and focus to the sales and marketing segment of CRVA, "This merger has given us all a renewed energy and momentum in carrying out our most important objective, and that is to bring visitors to Charlotte."

The CRVA is led by Tim Newman, chief executive officer, and a thirteen-member board of directors, who oversee the management process and give guidance to the staff management team.

Executive Management

  • Mike Butts

    Executive Director
    Email
    (704) 331-2744

  • Linda Phelps

    Office Coordinator
    Email
    (704) 331-2707

CRVA Marketing & Communications

  • Molly Hedrick

    Senior Director of Communications
    Email
    (704) 331-2737

  • Gina Sheridan

    Senior Director of Marketing & Visual Communications
    Email
    (704) 331-2703

  • Laura Hill

    Marketing/Communications Manager
    Email
    (704) 331-2706

  • Mike Riviello

    Marketing Manager
    Email
    (704) 331-2755

  • Lynn Farris

    Website Manager
    Email
    (704) 331-2739

  • Ashley D. Maydak

    Graphic Designer
    Email
    (704) 331-2721

  • Rachel Walker

    Communications Coordinator
    Email
    (704) 331-2715

  • Lee Gaddis

    Communications Administrative Assistant
    Email
    (704) 331-2729

Tourism & Partnership Development

  • Brandy Richard

    Director of Business Development & Tourism
    Email
    (704) 331-2749

  • Stephanie Grocki

    Group Tour Sales Manager
    Email
    (704) 331-2748

  • Jerry Thornton

    Sales Manager, Partnership Development
    Email
    (704) 331-2742

  • Lindsay DeFaber

    Partnership Coordinator
    Email
    (704) 331-2727

Sales Department

  • Bill McMillan

    Senior Director of Sales
    Email
    (704) 331-2719

  • Rebecca Waxler-Ramsey

    Assistant Director of Sales
    Email
    (704) 331-2731

  • Jill Buckley

    Nat'l Sales Manager, Washington DC Regional Office
    Email
    (703) 845-5922

  • Catherine McKenna

    Nat'l Sales Manager, Chicago Regional Office
    Email
    (773) 509-1143

  • Brant Henkel

    National Sales Manager
    Email
    (704) 331-2705

  • Elizabeth Higdon

    National Sales Manager
    Email
    (704) 331-2722

  • Randy Smith

    National Sales Manager
    Email
    (704) 331-2711

  • Christa Williams

    National Sales Manager
    Email
    (704) 331-2745

  • Julie O'Shea

    Bureau Express Sales Manager
    Email
    (704) 331-2733

  • Erin Icenhour

    Bureau Express Sales Manager
    Email
    (704) 331-2730

  • Mike Anderson, CSEE

    Director of Sports
    Email
    (704) 331-2740

  • Tim Morgan

    Sports Sales Manager
    Email
    (704) 331-2738

Sales Administration

  • Sonja Sayles

    Sales Coordinator
    Email
    (704) 331-2712

  • Judy Davidoff

    Sales Assistant, Sports
    Email
    (704) 331-2734

  • Peggy Hunter

    Sales Assistant
    Email
    (704) 331-2709

  • Heather McNeil

    Sales Assistant
    Email
    (704) 331-2716

  • Nannie Worthy

    Sales Assistant
    Email
    (704) 331-2741

Convention & Visitor Services

  • Susan Schwint

    Director of Convention & Visitor Services
    Email
    (704) 331-2713

  • Laura Elam

    Senior Housing Manager
    Email
    (704) 331-2714

  • Veronica Armstrong

    Convention Housing Manager
    Email
    (704) 331-2752

  • Beth Butler

    Convention Services Manager
    Email
    (704) 331-2732

  • Jennifer Chadha

    Sports & Event Services Manager
    Email
    (704) 331-2751

  • T.K. Smith-Cole

    Convention Services Coordinator
    Email
    (704) 331-2728

Visitor Info Center

  • Linda Durkin

    Manager of Visitor Info Center
    Email
    (704) 331-2720

  • Judy Wolf

    Assistant Manager
    Email
    (704) 331-2701

  • Diatra Fullwood

    Airport Welcome Center Manager
    Email
    (704) 359-4396

  • Meredith Beaver

    Information Specialist
    Email
    (704) 331-2700

  • Betsy Gustafson

    Information Specialist
    Email
    (704) 331-2753

  • Emma Jean Love

    Information Specialist
    Email
    (704) 331-2753

  • Norma Weller

    Information Specialist
    Email
    (704) 331-2753

CRVA Research

  • Michael Applegate

    Director of Research
    Email
    (704) 339-6112

Charlotte Douglas International Airport

  • Janet Godfrey

    Advertising Sales Manager
    Email
    (704) 359-4801