Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Gift shops or newsstand
  • Smoke-free property
  • Laundry facilities
  • Television in common areas
  • Multilingual staff
  • Air-conditioned public areas
  • American express
  • Business services
  • Connecting/adjoining rooms available
  • Discover
  • MasterCard
  • Only dogs are allowed
  • Pets allowed (no fees)
  • Visa
  • Wake-up service

Food and drink

  • Bar/lounge
  • Breakfast available (surcharge)
  • Shared microwave
  • Snack bar/deli

Activities

  • Indoor pool
  • 24-hour fitness facilities
  • Pool table
  • Fitness facilities

Parking

  • Free self parking
  • Electric car charging station
  • Free RV, bus, truck parking
  • No additional resort or parking fees

Business services

  • One meeting room
  • 24-hour business center

Shuttles and transportation

  • Free area shuttle
  • On city bus route

Internet access in public areas

  • Wireless internet

In-Room Amenities

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided
  • Free cribs/infant beds

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Digital TV service
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Free wired high-speed Internet
  • Satellite TV service
  • Voicemail

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Lighted makeup/shaving mirror

Features

  • Private bathroom
  • Iron/ironing board
  • In-room safe
  • Desk
  • Rainfall showerhead
  • In-room climate control (heating)
  • Shower only
  • In-room climate (air conditioning)
  • In-room sprinkler system
  • Smoke alarms in rooms

Food and drink

  • Coffeemaker
  • Mini-fridge

Reviews

Aloft Charlotte Ballantyne

432 Reviews #32 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    251
  • Very Good
    124
  • Average
    37
  • Poor
    13
  • Terrible
    7

Recent Reviews

Jimsmee wrote a review on December 30, 2023
Trip Type: Family

Cold, loud

Not much sleep during a cold night for me nor the wife. Room heating is a 1950s style window unit running around 80 decibels. Has to turn it off to sleep. No extra blankets to keep warm. She ended up...
Christian1503 wrote a review on October 18, 2023 Velbert, Germany
Trip Type:

Whatch your credit card postings - NO room service - loud

No room service at all during a complete week. I have weird credit card charges during the stay which I have not authorized. That is close to criminal. I am still in the process of getting...
traveler2584 wrote a review on July 15, 2023 Quito, Ecuador
Trip Type:

Great hotel; PLEASE reconsider the use of single-use plastics!

The hotel was very comfortable and friendly, and suited our purposes for one-night business in Charlotte. The only glaring issue was the obscene use of single-use plastics. Water bottles, utensils...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.