Property Amenities

Property services

  • Laundry facilities
  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • ATM/banking
  • Gift shops or newsstand
  • Television in common areas

Food and drink

  • Bar/lounge
  • Breakfast available (surcharge)

Activities

  • Fitness facilities
  • Billiards or pool table

Business services

  • Business center

Parking

  • Valet parking (surcharge)
  • Parking onsite

In-Room Amenities

Food and drink

  • Refrigerator
  • Coffeemaker

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Features

  • Private bathroom
  • Private bathroom (not in room)
  • Iron/ironing board
  • In-room safe
  • In-room safe (laptop compatible)
  • Blackout drapes/curtains
  • Desk
  • Shower only
  • Wheelchair accessible

Media and electronics

  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Pay movies

Reviews

Aloft Charlotte City Center

833 Reviews #110 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    232
  • Very Good
    217
  • Average
    190
  • Poor
    95
  • Terrible
    99

Recent Reviews

Sandra P wrote a review on January 31, 2024
Trip Type:

Don’t stay here

Horrible hotel. Dirty lobby, wouldn’t sit on their couches, parking included means paying $30 per day. NO housekeeping daily unless you pay extra. Remote for TV didn’t work and they had no extra...
NorthStar66386430862 wrote a review on January 22, 2024
Trip Type:

Unwelcome

The reason this location gets three stars with me is because the early morning staff treated me like an outsider when they noticed me walking about the common area between 5am and 7am in the morning...
NorthStar66491742232 wrote a review on January 04, 2024
Trip Type:

DO NOT STAY HERE

DO NOT STAY HERE!!!!! This is the WORST hotel I have ever stayed at in my entire life. The front desk representative Kayla W is extremely rude and will lie about conversations that take place and say...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.