Property Amenities

Property services

  • Laundry facilities
  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Coffee/tea in common areas
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas

Food and drink

  • Picnic area
  • Bar/lounge
  • Restaurant
  • Snack bar/deli
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines

Activities

  • Fitness facilities
  • Outdoor seasonal pool
  • Spa tub

Parking

  • Free self parking

Business services

  • 24-hour business center

In-Room Amenities

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided
  • Premium bedding

Features

  • Shower/tub combination
  • Private bathroom
  • Hair dryer (on request)
  • Iron/ironing board
  • In-room safe
  • Blackout drapes/curtains
  • Desk

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer

Media and electronics

  • Phone
  • Television
  • Cable TV service
  • Premium TV channels
  • HDTV
  • Free WiFi

Food and drink

  • Microwave
  • Mini-fridge
  • Coffeemaker

Reviews

Courtyard by Marriott Charlotte/Matthews

270 Reviews #6 of 13 hotels in Matthews

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    110
  • Very Good
    73
  • Average
    41
  • Poor
    26
  • Terrible
    20

Recent Reviews

Explore18405308193 wrote a review on November 01, 2023 Fuquay-Varina, North Carolina
Trip Type:

Truck Vandalized in Hotel Parking Lot

My truck was vandalized and valuables were stolen while at the courtyard Marriott in Matthews NC. There were two other trucks that were vandalized on the night we stayed. If you park a truck in...
Robert F wrote a review on July 31, 2023 Delray Beach, Florida
Trip Type:

Very poor service

We have allergy problems and asked for some simple accommodations. The hotel responded “no problem.” Nothing was followed including feather pillows and smelly soap. The room was supposed to be...
M1725TNrobertl wrote a review on June 20, 2023 Demorest, Georgia
Trip Type: Family

Decent stay

Quick one night stay. Property was clean. Staff is excellent. Friendly and engaging. Room was clean but very musty. Humidity in room was ridiculous. Sheets and pillow for pullout were damp. Few...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.