William G. Camp
Professor of Agricultural Science Education, and
Immediate Past President
American Association for Agricultural Education
The annual conference of the American Association for Agricultural Education (AAAE) was held May 17-20  in Charlotte at the Omni. The facility was excellent and the service we received was superlative. I received nothing but positive comments from our members regarding the city, hotel, meeting facility, food, and professionalism of both your staff and the hotel staff. I genuinely appreciate your making the initial arrangements for the meeting in Charlotte and for following up with me as the planning for the meeting developed.
As President of AAAE at the time, I was impressed by the degree to which our needs were not only met, but were often anticipated by your staff before we even made a request. I was also impressed by the consistent follow-through by your staff on every question and request that I had for you. The entire process went smoothly from the initial inquiry I made to you in early summer 2005 all the way through the follow up after the conference closed.
I have attended many professional and research conferences over the past 35 years and have planned a number of those conferences myself during that time. I have never seen a better handled conference or more consistently excellent service both by the Convention Bureau staff and by the people at the Omni. The City Center area is exceptionally clean and visitor friendly. The immediate area provided plenty of opportunities for shopping and recreation within walking distance of the hotel. The area restaurants were excellent and the prices were below what I am accustomed to in convention cities elsewhere in the country. The transportation system was very efficient and the airport was quite convenient.
I am now an enthusiastic supporter of Charlotte and a top-notch convention city and am delighted to learn that a larger organization to which I belong will be bringing its annual convention to your city in 2008. Please accept my personal and professional thanks for an outstanding job!
Dana Rhoden, CMP, CMM
Director of Strategic Events & Travel Services
Meeting Professionals International
MPI was thrilled to hold our annual Professional Education Conference- North America in Charlotte [January 2006]. It was our second highest attended meeting in history. We expected with the time of year it would impact attendance, but it did not. In fact we sold out of our hotel block and had to use a number of overflow properties. We polled our delegates prior to coming to Charlotte as to their perception of Charlotte and then immediately following. The majority of meeting planners (those who book meetings worldwide) changed their perception by a large percentage that they would book a meeting in Charlotte in the future when they did not consider it prior to coming. We had a positive experience, our delegates were delighted with the variety of restaurants, nightlife and how clean and safe the city was.
Todd Savitt, PHD
Department of Medical Humanities Brody School of Medicine East Carolina University
I'm still glowing from the wonderful and informative introduction to Charlotte you folks gave us this weekend. And what a terrific way to end with the Concert Choir from Johnson C. Smith University. Thank you so much for your hospitality. It was much appreciated. Everyone we met was helpful and informed. Even though I live in NC, I learned a lot about a city and a part of the state I usually only pass through (making connections at the airport) on my way elsewhere. This was great!
Meetings South Magazine
Charlotte is on the brink of redefining accessibility. This southern charmer has no problem shuffling convention delegates in: Charlotte-Douglas International Airport, the national hub of US Airways, carries more than 560 flights daily.
Director of Meetings, The Resource Center for Associations
Being able to see and experience the hospitality of your city, made my decision to bring a meeting there an easy one. I enjoyed getting to know you and your staff and look forward to working with them in the future. I know we will be in good hands in our planning efforts.
Successful Meetings Magazine
Indeed, the entire city center seems dedicated to bringing people together, with hotels and restaurants easily accessible from the center and even a spacious park just across the street so when attendees need to get away, they needn't go far.
Jeanne B. Sleeper
President, JBS & Associates
Show Management for the Specialty Coffee Association of America
The Charlotte Convention Center was a superb setting for the April 2006 internationally attended Specialty Coffee Association of America Conference & Exhibition. The Center staff was the most professional, caring, follow-thorough-oriented, "Yes We Can" team with whom I have ever had the pleasure of producing a show. The Center is beautiful, functional, in excellent condition and was able to meet our complicated requirements. The Convention & Visitors Bureau ought to do seminars to teach their national peers the meaning of personal service, hospitality and integration of the show with the resources of the community. Our 7002 attendees benefited from a level of attention to detail, a desire to help make my client's show successful and customer service approach that many cities aspire to achieve, but that Charlotte delivered. After 25 years as a producer of major conferences and events, I have finally had the ultimate experience of working with an entire city hospitality team that was an A+ experience at every step of the way.