The Ritz-Carlton, Charlotte Captures AAA Five Diamond Award Within Months of Opening | Charlotte NC Travel & Tourism
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The Ritz-Carlton, Charlotte Captures AAA Five Diamond Award Within Months of Opening


Top rating a first for North Carolina’s largest city

The Ritz-Carlton, Charlotte has been awarded Five Diamonds from AAA after less than a year of operation.

The 146-room hotel, which is also the first LEED®-certified hotel for greater Charlotte and for The Ritz-Carlton brand, opened in October 2009 and was granted the prestigious AAA award in near-record time, both for North Carolina and for the hotel industry. Five Diamond designation was awarded to The Ritz-Carlton, Charlotte following multiple anonymous AAA inspections conducted throughout spring 2010.

The Five Diamond Award® is AAA’s most exclusive recognition and is reserved for properties which exemplify the highest level of excellence in every facet of operation. Less than a third of one percent of the 60,000 hospitality properties evaluated annually by AAA receive Five Diamond designation.

"We are truly honored to receive this award, which was earned by an extremely dedicated staff of ladies and gentlemen,” said David Rothwell, General Manager for The Ritz-Carlton, Charlotte. “We have strived since day-one to deliver consistently warm, highly-personalized service to our guests, and this accolade could not have been achieved without the heartfelt service commitment of our entire team.”

Gaining recent international recognition from Wallpaper Magazine as one of the best new business hotels in the world, The Ritz-Carlton, Charlotte is an eco-focused rarity among luxury hotels, delivering highly-advanced technological and environmental features and an array of innovative comforts and conveniences for frequent travelers. The 18-story uptown property features a 13,000-square-foot bi-level penthouse Spa & Wellness Center, fitness center and bromine-treated swimming pool, and 12,000+ square-feet of state-of-the-art meeting space. Dining highlights include the Lobby Lounge’s regional and organic culinary choices and signature martinis, cocktails, wines, coffees and flavored ice teas, while the street-side BLT Steak offers prime cuts of beef, fresh seafood, a wide variety of tempting side dishes, and classic American dessert favorites. Located seven miles from Charlotte Douglas International Airport, The Ritz-Carlton, Charlotte enjoys a walkable setting moments from Charlotte’s favorite sights, sounds, restaurants, clubs, shopping, sports and tourist attractions.

Reservations for The Ritz-Carlton, Charlotte may be made online at, by dialing 800.241.3333, or through a travel professional.

Bonnie Crail