Rock Bottom Restaurant & Brewery
Poor service and cold food. The flavor of the food was good but it was served cold. The server brought water to the table and said she don't have any straws. My friend pointed at the bar and said you do have straws right there. The server then brought us straws. The story goes on and on. There are far more places in Charlotte you can receive good service and food for your money. To me, food means nothing when the service is trash. I don't want a nasty individual serving me food. It just doesn't mix!
Service started out good, if not a little overly attentitive. Then once we got our food our waiter was nowhere to be found. Had to repeatedly ask for things once he was tracked down and both the food variety and quality for of basic and standard qualification. Now I see they had a brewery and MAYBE they make some beers that MAY make a visit worthwhile but as a legitimate date or simple restaurant option they fail. I strongly suggest looking elsewhere.
Nice atmosphere, very poor service. Ignored when was seated, couple seated after us was served first. When food came out, was incorrect and considering the portion, over priced. Asked for food to be corrected (after sitting and waiting again), another waiter took his sweet time fixing. At this time, I'm ready to go. Matthew tried his best to make it right, only good thing that came out of situation. Sad part is, he wasn't out waiter. Matthew was very apologetic, unlike who our waiter was suppose to be. Will not be back, not worth the drive from Greensboro
I've eaten here before a number of times. Although, it has been years ago, I recall the food being very good. However, this recent visit wasn't quite the same. I ordered the classic burger and fries. The fries were fine, but the burger didn't taste fresh at all. No plans to return.
Extremely slow getting food to the table. Once it arrived it was either overcooked or undercooked and cold. The server did his best but the kitchen staff blew it. I would not go back if I was paid to.