Alchemy at C3Lab
- Open Now
- 10AM-3PM, 5PM-9PM
- 10AM-3PM, 5PM-10PM
Fantastic experience. The restaurant doubles as an art gallery so the aesthetic is gorgeous, but it doesnt stop there. Our server was Charissa and she was pleasant and helpful. But literally everyone who worked there was and people who werent even our server checked on us. And the food was PHENOMENAL! I ordered items they didnt necessarily offer together, but they made it anyway and with a smile. I will be returning here next time Im in the city. Excellent.
Some of the reviews are a bit unfair. The service is a bit casual, but all the staff are nice. This place is well worth the visit. The art gallery feel inside is great and the food great. Their pancakes are two inches thick of fluffy goodness. That is a reason to go there alone. But they run out fast of the pancakes, so might want to order them before you get there. 6 of us went, 6 of us would go again.
Beautiful and interesting on the inside but for the amount we spent the staff did not reflect professionalism nor did the event manager Jordyn. As a visitor I can not recommend this place nor condone the behavior in which they treat guest of Ethnic backgrounds. Also would like to mention that on a Saturday they only had 2 other tables in the whole restaurant. Please do not visit if you wish to have a fun time in Charlotte, go somewhere with more class and professionalism.
Like other reviews, it was annoying that the online menu was different than the menu at the restaurant. They went "paperless" so we had to use our phones to check the menu. A lot of places are doing this, but I was raised to not use my phone at the dinner table, so it makes me feel uncomfortable. However, the ambiance was everything. We went at 5, so it was quiet. Food was good, clean. Drinks were nice. Service was fine. Manager came to check on us. He was super nice and made us feel welcome. We will return.
Food was delicious and service was top notch. The power in the building went out right as we finished our entrees, and despite it being completely out of control of the staff and regulations requiring that they close, they went out of their way to apologize and keep us in the loop. We spoke with the chef on the way out and his genuine passion for his work and his community shone through. We will absolutely be back again!