Carolina Ale House
- Open Now
I absolutely love this place it doesn't matter which ale House whether I'm in North or South Carolina. The food the service is always on point! This is a great value I appreciate them.
Good selection of beers and ales. Tried the locally brewed ones and was not disappointed. Good food as well
I have ordered take out multiple times from this location and it has NEVER been correct. I have had orders with whole entrees missing to ordering salads and not even getting dressings. Its a shame because the food is usually good (from the food that we do get correctly). Sounds silly but when you pay that much for takeout, it would be nice to get everything. Luckily I order thru door dash and they are always helpful in refunding me for things missing. Will no longer be ordering from here but wanted to give warning to others, check your order before you leave the restaurant.
We used to go out to eat all the time before Covid but recently weve been very picky im places we go. We went here because of the other reviews but honestly I wish we didnt!!! If I could give zero stars I would! It all started with out appetizer, we ordered the cheese curds which weve had before and loved! They were so overcooked and burnt that barely any of the cheese was in them. It also took very long for them to get to us after ordered. Once they hit the table off the server/bartender finally took our order mind you we were there for lunch we were trying to get in and out. I ordered a burger and my husband ordered a Philly cheesesteak the burger I ordered with onion straws on it and it came out with onion rings on it I thought they were two different things maybe theyre not in your company but not what I ordered! Order took 30 plus minutes to get to us, and they really didnt seem that busy! once I started getting with my condiments on the burger and noticed everything was cold including my fries. We waited for a while before the server/ bartender came over to ask us how everything was and I explain to her that it was cold she offered to get me a new one but like I said we were there for lunch and we were trying to get in and out, and already waited which felt like forever!! So I just decided to split half of my husbands Philly cheesesteak about halfway through the half of the sandwich I bit into something extremely hard as I pulled it out of my mouth I noticed it was part of the plate that had chipped off that it was served on , luckily I did not chip my tooth but I thought I did. The server/ bartender came back over finally.. and I explained to her about it and that I wasnt trying to complain. Showed her the chunk of plate in my food and had no manager visited our table which I would have like to talk to..we still had to pay for the Philly cheesesteak that had the chunk of plate in it very disappointing very upsetting and if I had chipped my tooth Id be suing. My suggestion to the managers to go through all your plateware and throw out stuff thats chipping this couldve been a very serious issue Im very very lucky! We will never be returning to this location or any Carolina ale House in the future! Sincerely, an upset customer
First time here The food was really good, will go back again did have a issue with the lady at the door but the manager was really nice and took care of it and us so I definitely will try the place again. It was a nasty night but the town was still nice to see.