Queen’s Landing Sightseeing & Dinner Cruises
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My wife and I bought tickets for this dinner cruise on a Sunday evening. The food was a C grade: I had the prime rib with mixed vegetables & a roll on the side. The prime rib was okay & the dinner roll was hard. The experience being on the lake was the best party. It was nice to sit on the boats back deck as you sip a refreshing cocktail. Overall very relaxing...great atmosphere and average food.
Great place for dinner and a relaxing evening. We as a company have come here the past two years for a dinner cruise. The food is great and so are the staff. They offer two boats and we have tried both. It's a hit with our people. The ride lasts around 2 hours, enough time to eat and then sit back and relax.
Unprofessional staff, extremely rude owner/manager and they all need to be paper trained. My mother spent over $1000 at this nasty place and we were shifted to another boating schedule over three hours later!! Definitely do not get what you pay for. Mom ended up taking us to Lake Hickory Adventures to make up for our traumatizing experience. Now THAT is dinner on the lake!! Boat was clean, we were actually served by professional, attentive staff, the food was great, and there was a live band!! To boot, it was not only CLASSIER than this sham Queen's Landing, it was CHEAPER, but you'd never know it!! The captain was also extremely entertaining and accommodating to guests. Five guests arrived late when we were away thirty minutes out . . . He turned right back around to get them and didn't shorten our trip!!. If I could give Queen's Landing a below zero rating, I would without hesitation.
Went there to check out the Jet-Ski rentals at Queens Landing and decided to grab some lunch. We sat down at a table and was waited on by a young man that seemed to be very polite. While we waited for the food he brought out fried pickles and mozzarella sticks which had no ranch dressing to dip for the fried pickles which he said he would get, I waited and waited and he was helping the young girls at the bar serve and ring up beer to people coming to the bar. I walked to the counter as my food was getting cold and asked for the ranch dressing which he had lying on the bar but was more concerned with the new customer's walking up than taking care of the ones he had already. He finally brought out a order of chicken wings that was ordered and said they had no blue cheese for dipping hot wings, would have like to be told that when I ordered the wings and blue cheese dressing. We waited and the cheeseburger that was ordered never came out. I went to the counter and asked and he said he didn't write the order down but would get one for us. Watching cheeseburgers come past our table we asked the young girl at the counter where ours was and she said they come in the order they are turned into the kitchen which ours was order about 45 minutes earlier. We asked to speak to a manager and the young school aged girl stated that they manage themselves which appeared to be so since the adults that were behind the counter didn't seem to care about us as customers and our concerns of the way we were treated. Do your self a favor and eat somewhere else unless you want to be at the pleasure of young kids managing themselves. Queens Landing obviously doesn't care about customer relations I will never go there again.
Please look at their rating on BBB!!!!Once I finally got in contact with someone to take a tour hoping to book for my 2018 wedding.. it was love at first site. Brian was awesome, very informative, and we knew he would make this day memorable as our coordinator. We decided to change our location and not use Queens Landing within the allotted time to receive a full refund by calling and sending an email. Bryan informed me that the information was received and he would submit the request to someone in accounting. This was submitted in November as we have not received our deposit as of today. There have been multiple phone conversations with staff but the owner whom approves the refund has not been available. So i decided to see if others had the same issue and found common reviews on the better business bureau. Hopefully this issue will be resolved and when booking your event you will have a better experience.