The service was good. The special that we ordered from the little sign on the table didn't start until 3 days later. We were told that after we had already made our trip to the all you can eat salad bar, which I would not have ordered otherwise. Since anything else I would want was pretty large, I just did nothing but salad bar. I was very disappointed. Bob did manage to get us $5 Off of our next visit. Good, but I live where there is no Sonny's and was not going to make it back in the 2 days I had left in Charlotte. So the coupon was useless to me. Thanks! But comping my food or a free dessert would have been much better!
My wife and I went there today for a nice barbecue lunch all of our food was cold and the pork looked kind of funny my wife sent it back the first pork that came out was white and cold. The service was good the barbecue beans were good the french fries were good. My beef brisket sandwich was chuck full of fat. I spent several minutes trimming the fat. Not a pretty sight. I was really disappointed in our Sunday after church meal Im not sure Ill ever go there again. Where is the quality control?
Sonny's has been the number one barbecue chain in America for two years running (2016-18). I eat here all the time and as much as I love all of the other barbecue restaurants in Charlotte, for me Sonny's is number one. The smoked turkey is excellent (we purchase a whole turkey to serve at Thanksgiving), the baked beans are the best in the world and I love the garlic bread as well. The atmosphere is a little more like a chain, but it is very nice, clean and attractive. When I'm on my deathbed, I've told my kids, "Give me Sonny's and let me go out with the best last meal possible!" Ha ha!
Always great service at this location. My favorite go-to lunch is the Big Deal: sandwich, side, & drink. Sometimes I go just for the salad bar because they always have some of the best ranch dressing around! The redneck egg rolls are a great choice for appetizer and the banana pudding is fantastic. Easy to get in and out as well.
We went there the night they were having a rib special. The 2 adults ordered the ribs and the 2 kids had chicken tenders. I enjoyed my dinner but my guest didn't like the ribs at all. The kids both enjoyed their dinners and when finished they were told they could go to the treasure box to pick out a surprise. Because of this the kids now day it's their favorite restaurant!