Vida Mexican Kitchen y Cantina
Phenomenal, especially the staff. Food was extraordinary. The jalapeno margaritas were exceptional. But, shining above all were the staff, starting with Calvin in the bar-great service, great drinks, great deportment. Our server at the restaurant on the 2nd visit was Mitchell. Could not have done better. Great attitude and accuracy, everything was perfect. While we were eating we saw a commotion at another table with server Joe running out of the restaurant. It turns out that his customer left a wallet behind and he sprinted out the door, down the stairs and down the sidewalk until he found them. We left him a tip also. We contacted the manager, Lindsey Mickey and it became immediately evident why the staff were so excellent: the management. She is top notch, customer oriented and completely on top of the big picture, the epitome of what management is supposed to be. We visited twice and will certainly return every time we are in Charlotte. Great job Vida Vida!!!
This is a nice place to go get a quick bite. I got the two chicks which consisted of two red Chile chicken tacos, rice, and beans for $8.49. Although once I left I was still hungry so I can see this place being okay to grab lunch. The only reason it didn't get a five star review was the service was slow.
I've been here several times and generally like it. This time I ordered a burrito "chimichanga" style, meaning deep fried. The result, like their tortilla chips, was hit and miss. More time was required. That said, it tasted great, just could have been crispier. The drinks are good, and really, you are going to have a great time here.
Horrible service and management does not care if you complain,,,,,When we walked in around 10:30PM we were told by the hostess that there would be a 15-20 minute wait so we decided to sit in the bar area to order at a high top table. NO ONE came over at all after sitting there for over 20 minutes I finally got up to complain to the hostess, she then had someone come over and bring us water, we then asked for Cheese dip and ordered drinks a Heineken and margarita. The bar was not busy at all. They NEVER bought the drinks at all. They brought us cold cheese dip and that was it. AGAIN NO ONE CAME BACK to take a food order. After another 20 minutes I became extremely frustrated and complained again to the hostess who did nothing about it. I then walked out. This was my first time visiting Charlotte and will be my last time ever coming to this Establishment.
I didn't get my food until my party was leaving. I also ordered the guac. Bowl, it was terrible, way too much lime, couldn't even eat it. Friendly staff and manager and was told they'd check on my food several times but no one came back with my food or to give me an update of when I'd get it or they were sorry it's taking an hour and a half to get my food which was only chicken nachos.