Aloft Charlotte Uptown at the EpiCentre
- Open Now
- Always Open
# of Rooms
This was one of the worst hotels that we have ever stayed! Very noisy, the bed and pillows were lumpy and the sheets were thin and the fitted sheet rolled up because it was too small for the mattress Very difficult to find the hotel... No signs for Aloft. The parking cost 25.00 for less than 24 hours. The room was expensive 214.00 for this mess. Could not wait to leave this a.m. The elevators to get to and from the parking deck were very confusing. Everyone we talked to felt the same way. There was also mildew in the grout of the bathroom. Also something bit my husband and I while we were trying to sleep. We will NEVER stay at any Aloft hotel again . I would like a refund please!
The hotel is incredible. The room was very unique with a modern city life design. The location is really amazing but downtown site is not the easiest to get to if you are not local. The only thing I did not like was the $20 charge for parking, I could have missed something but the girl at the front desk told me she could not validate the parking. Aside from parking it is a very nice hotel with a lot to do around it.
We stayed at the Aloft Charlotte Uptown at the EpiCentre hotel the same night as the Eagles Concert. Location is AMAZING and incredibly convenient to the Spectrum Center. When we arrived at 3pm on a Wednesday, there was a line and took quite a while to get checked in, which surprised us. Room was nice but much smaller than we expected. I felt, before we even arrived, that we were already being price-gouged with the cost of the room (total was $427 after taxes and parking) Apparently, all of the downtown hotels were doing it ... although the same room at Aloft for tonight is only $134(??). BUT ... we knew what we were getting into when we agreed to cost per night. What we DIDN'T agree to was being literally above a NIGHTCLUB that was SO LOUD the room literally vibrated from the loud music until 2am. I'm not sure if Room 818 is directly over the "Kandy Bar" club but it sure sounded and felt like it. We were up and out of this hotel super early and ready to get home. Although the location was amazing, I definitely wouldn't stay in this particular location again. I truly wish we would have been given fair warning about the nightclub below. Definitely did not get any rest while staying at this location.
Great place to stay. Very friendly staff. The night shift Ashley was very accommodating and assisted me in every way possible. Great way to show excellent service !
I love the way Ms. Kalilah let me check in my room. She explained to me how to work my key for the elevator and the room. I so LOVED the rooms EXCEPT.....there's no place to put your clothes....Except on this cot under the tv. I got up to go eat breakfast!! NOT SO.....You gotta pay for EVERYTHING!!! But thank you for this EXPERIENCE!!!! Also, I've been asking about the pool since I checked in...the reply....It's being repaired!!! Just seen some reviews...where the pool has been down for almost a MONTH!!! WOW