Best Western Plus Pineville-Charlotte South
- Open Now
- Always Open
Kudos go out to Ashley, Torrance, Faith and all staff members. Torrence and Ashley were Johnny on the spot to correct an issue that arised after our first night stay. The issues was corrected in minutes and they made sure to inquire if the correction made was up to my satisfaction during my stay. As a Travel agent, Customer Service is my number one priority and the staff was at the TOP of that list. More Kudos go out to Faith for the way she handled a very difficult situation that was witnessed by me and she handled as the Season professional she is. Way to Go Faith.. Ashley and Torrance Thank you for all you did to make our stay a great experience. Your hotel will be my first choice for not only myself but for my clients as well. Gary Hobbs CEO/Travel Agent A-1 Dream Vacations
Usually love BWP. Not this one. Not as clean as we've come to expect. Room was very musty and floor was damp to touch (no bathroom vent fan). Breakfast was very disappointing.
The beds were hard! Breakfast was good! The staff was very good!(The breakfast staff and maids great!) The pool was nice for the grandkids!
Very clean , up to date and well maintained hotel. Much nicer than many I have stayed in near Charlotte.
Clean, good service by staff. Good breakfast provided.