Comfort Suites University - Research Park
- Open Now
- Always Open
My son reserved a room here for my BIRTHDAY. Beautiful hotel, very clean rooms, hallways. Good continental breakfast. Smell so clean and fresh in the hallways. Great location. Looking forward to staying here again, when I'm in Charlotte.
Fairly recently renovated, so the rooms are pretty nice. Staff were friendly at check in. Not much of a sign out front so it can be a bit hard to find. Standard breakfast fare for a Comfort Inn. Coffee machine in the lobby was pretty meh.
The events I was going to were in downtown Charlotte, but the hotels in downtown are expensive plus you have to pay extra for parking. Comfort Suites University is a 10-minute drive to downtown at a lower price and parking is free. My room was clean and modern with a fridge, microwave, and coffee maker. It is set far back from the road so you don't have to deal with vehicle noise. The distance from the road makes it hard to find on your first approach to the hotel. There is an inconspicuous, small sign for the hotel posted below the Enterprise Car Rental sign. You'll probably miss it the first time and have to turn around. There are many restaurants a mile or less from the hotel but I would not recommend walking. The street is not pedestrian friendly. If I have another event in Charlotte, I will probably stay at this hotel again.
Upon arrival I was greeted by the front desk person I can't remember the name but very nice. The maintenance on this property is pretty good. The atmosphere is very welcoming and check out was 11am. They let me stay a little extra after that though. The breakfast in the morning starts at 630 and it was hot fresh and ready. Literally eggs, sausage, biscuits gravy. Only thing was the towels were a little hard they need to be softer.
Hotel was nice but the experience with the staff and the online payment.... negative.... from that experience they should have offered us a free stay in the future but instead.... they gave us points on our account....