Courtyard by Marriott Charlotte Airport North
- Open Now
- Always Open
Rooms were spacious and clean. Staff was friendly. There was a nice fitness room and pool, we just weren't there long enough to utilize them. A nice little bistro area too. We didn't eat breakfast but some people ordered food, like breakfast burritos, that looked good. We would return.
Hotel staff had a difficult time answering simple questions. The bang for your buck is just not there. Room was 184$ after it was all said and done. This did not included Breakfast, A social hour or any type of amenities for your stay. When the hotel across the way included all of this plus more for the same price. I had to ask for a complementary lotion in the morning after realizing the lotion colored conditioner was in fact not lotion after putting it on my body and turning red while burning my skin.(LOL newbie mistake).
RetroReclaimations Jen Benson
Recently renovated! Great 2 night business stay. Very clean with a helpful and friendly staff. Will stay again! Tracy Cooper from housekeeping went out of her way to assist us during checkout.
Rooms were clean and looked nice. Only issue we ran into was being switched from a king bed to a room with two beds as the hotel was full.
Lazy and unassertive staff. Waited 30 min at airport for the free shuttle. It never came. Had to take a taxi. They did not follow through on any requests such as asking for a do not disturb door tag that was missing. The bistro food was atrocious. No where near a typical Courtyard quality. The pillows were all the cheap foam and not feather. The airplanes were loud anytime 930am-9pm. The indoor pool was closed. Staff in general is LAZY.