Property Amenities

Property services

  • Laundry facilities
  • 24-hour front desk
  • Coffee/tea in common areas
  • Conference space
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free airport transportation
  • Free reception
  • Luggage storage
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas

Activities

  • Fitness facilities
  • Indoor pool

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Free breakfast
  • Restaurant
  • Wedding services

Shuttles and transportation

  • Free area shuttle

In-Room Amenities

Bathroom

  • Free toiletries
  • Towels provided

Bedding and linens

  • Down comforter
  • Hypo-allergenic bedding available
  • Linens provided
  • Separate bedroom
  • Sofa bed
  • Sofa bed size

Features

  • Desk
  • Hair dryer (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Private bathroom
  • Private bathroom (not in room)
  • Separate sitting area
  • Shower only
  • Wheelchair accessible

Food and drink

  • Microwave
  • Refrigerator
  • Coffeemaker

Media and electronics

  • Free local calls
  • LCD TV
  • MP3 docking station
  • Pay movies
  • Phone
  • Premium TV channels
  • Satellite TV service
  • Television

Services

  • Daily housekeeping

Reviews

Embassy Suites Hotel Charlotte

2,065 Reviews #85 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    913
  • Very Good
    468
  • Average
    274
  • Poor
    182
  • Terrible
    228

Recent Reviews

H236KHcm wrote a review on April 03, 2024 United States
Trip Type:

Just great staff with great service

Ron the front desk supervisor was fantastic. Just a pleasure to interact with and always so helpful. A great smile and you can tell well liked by fellow employees. Thank you for having employees that...
William B wrote a review on April 03, 2024
Trip Type: Business

The hotel staff is what makes the stay enjoyable

Front desk, supervisor, Chevon and Keke is a very important asset to your company. They are the reason why I keep visiting this hotel when I'm in Charlotte on business. I checked in on Tuesday. The...
HappyCouple220 wrote a review on March 23, 2024 Simpsonville, South Carolina
Trip Type: Family

Disappointed in shuttle service

We booked this hotel for the convenience of staying near the airport and taking the shuttle. That was a huge mistake. We waited over an hour for the shuttle and it never came. I called 4 times and...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.