Extended Stay America Charlotte Pineville-Park Rd.
- Open Now
- Always Open
I dont ever usually leave reviews but for the love of god dont stay here. We booked through a third party and when we checked in I was told I hadnt paid yet even though my confirmation email said that I had paid in full. When we got to our first room it was obviously occupied!!!!! The TV was on and dirty linens on the floor, which really freaked my girlfriend out. So we went back down to the front desk and got a new room which smells like something died in the cabinets or in the walls. Absolutely disgusting!!! would not recommend to anyone
Rooms smells like animal piss they said they cleaned the room but food still left behind. To top it off they changed the credit card but tell you they haven't taken money because of paperwork but you can clearly see they took the money. If I hadn't already been placed at this dump I would have packed up and rolled out. If you stay ask for hard wood floors so your room won't smell of piss they let animal's stay and they don't clean the carpet right.
One of the worst Ive ever stayed in. The pictures on the website are deceiving. The rooms need to be renovated. The toilet seat in 321 needs to be replaced!! Clearly there was a smoker in the room because the seat is burned and stained. No towel service. The room smells. No paper towels or napkins. No in room coffee pot. No linen service. I would never stay at this place again and I suggest you go tour the room before booking it. You will definitely change your mind. Quickly.
The rooms are clean and spacious. I neglected to research a little bit more about extended stay, i didnt realize you only get a daily room cleaning if you A. pay more money or B. stay for over 7 nights. The staff was friendly, though!
Nice Remodeled Rooms! Staff was exceptional! Pet Friendly! And great area to grill, sit and hang out!