Fairfield Inn & Suites by Marriott Charlotte Matthews
- Open Now
- Always Open
Exceptionally clean hotel and friendly staff. Will definitely return. Easy location. Decent breakfast. No complaints!!
Decent, clean rooms, friendly and helpful staff. The only downside was the funky-smelling carpet in the room. Other than that, we had a good stay for a low price! I would recommend it.
Good central location. Not far from highway. Staff was great and rooms were clean and up to standard. Only downside was that the walls are thin.
Very nice and clean room. The decor is beautiful, towels are a little abrasive but most hotel towels are. The bed is comfy and bathrooms are spacious. Convenient location to shopping center should the need arise. Will definitely come back here for my visits to Charlotte!
Extremely disappointed! Very unresponsive especially the Manager there Mr. Chris. I had an advance reservation in November which they cancelled without prior notice because they were overbooked. This shows highly MISMANAGED BOOKINGS. The people at the front desk are extremely rude. If i had not followed up strongly with Marriott, they would never come forward to give me the bonus rewards points. I have been following up with them for days but they are still not honoring the amount they owe me for all the inconvenience caused.