Fairfield Inn & Suites by Marriott Charlotte Matthews
- Open Now
- Always Open
Service was very nice and hospitable! We had to wait a little for our room but it was very nice when we got in. Completley clean and the bed was super comfy. The free breakfast was very yummy! We will definitely be staying again.
When we arrived at about 1:30, we knew that check in was at 3pm, but thought we'd just ask to see if our room was ready early, the front desk lady was not very talkative/friendly at the time. We left and came back around 3 and the same lady was more friendly at this point. Breakfast was not very good, and the breakfast bar was not very clean in it's appearance. I would stay here again, but plan to eat breakfast somewhere else.
Nikki at the front desk was very efficient and friendly. Kristian at the front desk has a smile that can take any bad day away. Ms Frances always helpful and checking in on me during breakfast. Rooms are clean. Thank you team for making my stay enjoyable.
I've always started in Marriotts, they're a great hotel chain. This isn't my favorite of the ones I've started at but the customer service was great.
Great staff, comfortable beds, nice breakfast choices. Nikki checked us in, she was quick and friendly. Would stay here again.