Four Points by Sheraton Charlotte
- Open Now
- Always Open
This hotel is not very modern to be honest, but is very well kept. The suits are very spacious and comfortable. The room is clean and nicely lighted. It has a microwave, mini fridge, and two TVs (one in the living room and one in the bedroom). The lady from the front desk, Ana, is Very Kind and Helpful. She definitely helped me out. Breakfast should be included!!!
Horrible front desk service, lady was rude, and un empathic. The confirmation code I was given by my company was invalid, but my roommate was checked in with a different code. Wanted me to pay for a room, even though my room was prepaid, and my roommate already checked in. Need someone that can display more empathy and try to help, not someone thats rude and makes matters worst.
Awesome hotel. The only reason it doesn't get 5 stars is because there isn't free breakfast. The beds are extremely comfortable and the staff was amazing.
I had to make a last minute reservation on a Friday night for the weekend. Four Points was one of the only hotels that had availability. I am so happy I booked it. Everything went smoothly and easily from check-in to check-out. The desk agent whom checked me in was very helpful. I told him it was my birthday weekend and he gave me a voucher for a complimentary breakfast each morning. The rooms were extremely CLEAN! I loved the set up of everything. Housekeeping also did a great job with turndown service. Whenever I come back to Charlotte, this is where I will staying. Thank you for a great experience.
Super-loud heater in the bedroom but it kept the room warm...even if I did have to sleep with a pillow over my head. Clean bedroom and bathroom, nice linens and amenities.