Hampton Inn & Suites Charlotte Northlake
Fantastic staff. Did a wonderful job of making us feel welcome. Also did everything they could to make us want to come back. Hotel was clean and very well put together. We enjoyed every minute.
Not to happy about my stay at this Hampton. The room does have a blackout curtain, but there is some kind of construction machinery storage site behind this hotel which keeps on very bright lights throughout the night. It is indistinguishable between night and day from inside the room. No hot breakfast and entirely packaged foods. Thermostat does not have hot or cold selection but instead will heat and cool. The front desk did not know how to resolve this. A/C was loud even though it wasnt on. A lot of white noise with this A/C unit and the highway nearby. Bed was way too soft with no support (springs or firmer mattress). Pillows were very cheap with no support as well.
Everything was beautiful and new. The front desk worker went above and beyond. Really. She was amazing. My only complaint is the beds, which were super comfortable, were also super firm. I didnt sleep well. I need more give in a mattress.
Great staff!!! Great location, plenty of places to eat and a mall nearby. Comfortable & Clean rooms! These beds hug you! they are so soft. I definitely recommended choosing this hotel if you're in the area.
I stayed here 1 night with my mother. It was a nice hotel and although we were right next to the elevator and ice machine it was hard to hear them. I slept well and the bed was comfy. The AC was loud though for being new. I would have given it 5 stars but my truck got broken into along with 10 other cars. Just know if you want to stay here their parking lot is not necessarily safe. Hopefully they will add in some extra security.