Hilton Garden Inn Charlotte / Concord
- Open Now
- Always Open
Bar was great. Service was great. Reception desk clerk was great. Everything here is great. I am a little confused about the swimming pool. Feel like its not as well taken care of as it could be (I'm picky). But everything else, room service food is really good.
Beautiful hotel. My wife and I were selected as guests of the day and got our room upgraded to their suite which was a super nice surprise! Hotel had lots of amenities and great service. Would absolutely stay here again!
One of the best hotel experiences my wife and I have had! Staff was exceptionally nice, rooms were exceptionally clean, and the facilities such as the pool and fitness area were well taken care of! We also had a great time at the bar our first 2 nights thanks to the wonderful bartender! Wouldn't want to stay anywhere else while visiting Concord! Thank you for taking such good care of us!
Very nice hotel! This hotel was very clean and modern. The hotel seemed newer with updated features. The lobby is beautifully decorated. The staff is friendly and helpful. They ran out of quarters for the laundry room and called another hotel to get quarters from. They had quarters for me within 10 minutes. I was also the customer of the day. My room was upgraded and I received a voucher for their restaurant. The room upgrade was amazing. We were upgraded to a two room suite. The bartender was great and attentive. The room was extremely clean and well maintained. The pool area was clean and had freshly stocked pool towels. The laundry room was a little small and hot. I wish they had a lock feature for the laundry room so you can leave your clothes while they're washing/drying and come back when they're done. The washing machine does lock for a certain period of time, but the dryer doesn't. We didn't eat at the restaurant, but it seemed popular with guests. This was a great overnight stay.
This is the first time I'm reviewing this spot although I've stayed here before. The front desk help is top notch and the surrounding area is full of good restaurants and your 'needed' amenities (shopping, gas, food, etc.). WiFi was easy to connect to and strong which is a big plus since I travel for work and need to jump online after being in the air for hours.