Holiday Inn Charlotte University
- Open Now
- Always Open
Chelsea E. Adams
The staff is amazing at this hotel! The hotel is recently updated and in a fantastic location right on the light rail. Highly recommended place to stay with competitive rates.
My boyfriend & I stayed at this hotel for a night & I must say that the room was beautiful. Bathroom very small but besides that, everything was perfect. Its also lots of restaurants near by.. Even the China buffet is in walking distance! Everything was great. Carolyn & Rattif (forgive me if I spelled their names incorrectly) were very nice & pleasant as well. I will DEFINITELY make a return in the near future.
Great stay! We arrived prior to our check-in time and asked if our room would be available early. We got a complimentary upgrade to the executive room that came with free breakfast and appetizers! Room was clean with a large fridge, microwave and comfortable bed.
Ms Shirley was there late night when we checked in. She was very helpful & gave expert customer service. Breakfast was fair, although the same thing was served everyday we were there about 5 days. Brkfast staff was great too.. day time front desk staff didn't greet us much.. Overall- great location! Very nice hotel!
The front desk staff weren't very cheerful or welcoming, just rattling off the prepared lines. My room was clean at first glance, but when you got to looking it wasnt all that clean. The base of the beds had white splash marks all over them, there was water damage on the ceiling and curtains, the headboards of the beds had the veneer cracking and splitting from moisture, all the bulbs in the lamps were covered in a thick layer of dust, the alarm clock was filthy and had buttons stuck from some sticky substance. The air vent in the bathroom had at least a 1/2" of dust lining it's walls. The wood trim in the bathroom was cracking, the wallpaper bubbling and the drywall on the shower ceiling was sagging. The tub drain would not seal as well