Holiday Inn Charlotte University
- Open Now
- Always Open
Perfect experience. Hotel was beautiful and immaculately clean. Service was fast and friendly. Pool area was gorgeous. Room was quiet and bed felt like a dream. Great location close to major highways, shopping, and good restaurants.
I stayed here for a work trip, decent hotel. There was a centipede on my wall the last night and the front desk was nice about me calling to have someone get it out. It's close to the boardwalk area where there are lots of restaurants. The bed and pillows we're comfy and the a/c worked great.
Free Breakfast is not free and something was done to my toothbrush. 1st off, when I reserved, the reservation stated free breakfast. This was not the case, breakfast is $10 + tax/day. 2nd thing, my complimentary water in the fridge was not being refilled. I talked to the front desk about this and it was corrected after 2 days. The next day after talking about the water, I noticed something was odd about my toothbrush and it smelled horrible. I threw it away and picked up a new toothbrush. It was my last night of the stay and I did not mention it due to the craziness of the situation. This is a preferred hotel of my company, but I will not be choosing Holiday Inn on future travel.
This place really helped me out. I had planned a trip and needed emergency surgery after I had booked, not thinking I would make it I canceled my room. Surprisingly I was feeling better ans able to make my trip and they immediately reinstated my reservation. Excellent staff and nice accommodations.
Nice place. But now I'm having trouble with billing.. very frustrating. Also, you must get an executive room to get free breakfast, I didn't see any perks to that room. Maid service was lacking as well. Some days i only got my bed made, and others my room door wasn't closed all the way.