Holiday Inn Express & Suites Charlotte Airport-Belmont
- Open Now
- Always Open
Dont let them put you in room 326. This freshly remodeled 2 queen bed no smoking room has awful lighting, the tub faucet cant be made to stop dripping, the work desk is inches away from the heater/AC unit which took me 15 minutes to get working this morning, the desk light light output is so focused as to be nearly useless and to top it off, it didnt have any hot water. Which I found out this morning as i tried to shower before leaving. When I called the front desk to inquire about the hot water they did offer to move me to another room. I didnt have time for that as I already waited an hour anticipating the possibility of the hot water tank making more hot water. Nope, the front desk did offer to move me to another room though. Whoever did the actual refresh on this room cut a lot of corners. Some of the wall outlet holes were larger than the faceplate. Those who designed the refresh of this room clearly dont stay in hotel rooms. I stay at a lot of Holiday Inn Express properties but I wont be back at this one. I dont think Id stay here again if they paid me.
The hotel looks nice and has a great breakfast, as all Holiday Inn Expresses do. The rooms were clean and cozy. While trying to sleep, however, I could hear people talk, banging noises, and cars driving up and down the freeway. I will probably look for a different hotel next time I come up to visit
Nice hotel with good service and close to the airport. Would stay again.
Stayed here 2 nights on business. Clean, comfortable rooms and good front desk help. Great Television in the room as well. Good channel line up. What's not to like?
Lisa and Julie are fantastic at breakfast! Nothing is ever too much effort and they are so pleasant even when it's super busy! All the staff have been so food to us recommending places to eat and what to do. Will definitely come again! Thanks to all of you!