Property Amenities

Food and drink

  • Picnic area
  • Coffee/tea in common areas
  • Free breakfast

Property services

  • Express check-in
  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Television in common areas
  • Free newspapers in lobby

Business services

  • Business center
  • One meeting room

Parking

  • Electric car charging station
  • Free self parking

Activities

  • Outdoor seasonal pool
  • Shopping on site
  • 24-hour fitness facilities

In-Room Amenities

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Bathroom

  • Towels provided
  • Hair dryer

Bedding and linens

  • Pillowtop mattress
  • Down comforter
  • Sofa bed
  • Sofa bed size

Features

  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (heating)
  • Shower only
  • Wheelchair accessible
  • Roll-in shower

Reviews

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

77 Reviews #126 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    48
  • Very Good
    3
  • Average
    9
  • Poor
    4
  • Terrible
    13

Recent Reviews

HarrietM779 wrote a review on March 05, 2024 Moylan, Pennsylvania
Trip Type: Family

Does not meet expectation

I booked and pre-paid for this hotel on Booking.com, thinking we had stayed here before on a previous visit. I was mistaken. Charlotte/Ballantyne has been built up quite a bit over the past 6 years...
Bennett J wrote a review on December 23, 2023
Trip Type:

Low priced and now I know why.

The employees were cold and unprofessional, seemed as I bothered them by staying there. Hotel room was dark and not clean, found dust bunnys everywhere and toilet barely flushed. I called at one...
Terri C wrote a review on December 22, 2023
Trip Type:

Don't waste your time.

Should have known the hotel would be a disappointment since it took almost 2 days of calling the hotel just to get someone to answer the phone to make a reservation. Once we arrived we noticed the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.