Property Amenities

Food and drink

  • Coffee/tea in common areas
  • Free breakfast

Property services

  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Smoke-free property
  • Free reception
  • Gift shops or newsstand
  • Laundry facilities

Business services

  • Business center
  • Meeting rooms

Parking

  • Valet parking (surcharge)

Activities

  • 24-hour fitness facilities

In-Room Amenities

Food and drink

  • Refrigerator
  • Microwave

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Features

  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (heating)
  • Separate bathtub and shower
  • Roll-in shower

Bathroom

  • Free toiletries
  • Hair dryer

Bedding and linens

  • Premium bedding

Reviews

Holiday Inn Express & Suites Charlotte - South End, an IHG Hotel

22 Reviews #129 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    13
  • Very Good
    3
  • Average
    2
  • Poor
    0
  • Terrible
    4

Recent Reviews

Elizabeth H wrote a review on March 23, 2024
Trip Type:

Compassion that made an impact--Thank You

I arrived after having one hectic day traveling. Bailey and Tzipporan were at the front desk when there were some clerical issues with booking the room. I have to say, after a long day, they were so...
made1024 wrote a review on January 01, 2024 Miami, Florida
Trip Type:

Great Clean hotel

Great hotel super nicely decorated, nice staff, on site parking (no valet). Rooms were very comfortable and clean. Breakfast is included but because they close so early we didn't get to it. I wish...
thomasbN6542EN wrote a review on November 07, 2023 Bradenton, Florida
Trip Type:

Poor customer service

My wife and I were visiting the area when she became ill with a “stomach bug”. We inquired about staying an extra day…no problem. I came down with the same bug the next day and asked to extend. I am...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.