Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Concierge services
  • Free newspapers in lobby

Food and drink

  • Bar/lounge
  • Free breakfast
  • Restaurant

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • 24-hour business center

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Television
  • Television (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • MP3 docking station

Bathroom

  • Towels provided
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Sofa bed
  • Sofa bed size

Reviews

Hyatt Place Charlotte Downtown

1,557 Reviews #43 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    878
  • Very Good
    344
  • Average
    158
  • Poor
    89
  • Terrible
    88

Recent Reviews

Solomon M wrote a review on April 14, 2024
Trip Type:

Great experience for our wedding night!!

We had a great experience at the Hyatt for our wedding night. They made sure we had everything we needed. The elevators were out for a period of time but they were very apologetic and compensated for...
mbut849 wrote a review on March 28, 2024 San Antonio, Texas
Trip Type: Business

Hotel Not Clean

Hotel is not clean. Bathroom had used lotion. Used soap was in the shower. Hotel room gives the appearance of being clean since the bed is made up. But look closely. Elevator has been repeatedly...
andreea386 wrote a review on March 26, 2024
Trip Type: Business

Ok overall

Room was big and clean, bathroom was clean and had everything you would expect (towels, soap, shampoo, hairdryer). I did not like the breakfast too much, i felt it had too few options and no...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.