Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Concierge services
  • Free newspapers in lobby

Food and drink

  • Bar/lounge
  • Free breakfast
  • Restaurant

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • 24-hour business center

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Netflix available
  • Television
  • Television (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • MP3 docking station

Bathroom

  • Towels provided
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Sofa bed
  • Sofa bed size

Reviews

Hyatt Place Charlotte Downtown

1,565 Reviews #44 of 216 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    882
  • Very Good
    345
  • Average
    158
  • Poor
    90
  • Terrible
    90

Recent Reviews

rachell13169 wrote a review on April 20, 2024 Boston, Massachusetts
Trip Type: Friends getaway

Central location

Central location and rooftop bar. Elevator was broken during our stay and check in is on the 10th floor. Confusing layout but hotel in good condition. They did refund us 1 night due to the elevator...
smyers7159 wrote a review on April 20, 2024
Trip Type: Family

Prepare to use stairs

For our 3 night stay in a “high floor” room we paid extra for, the elevators were out of service for the entirety of our stay. This is the strangest hotel I’ve ever stayed in. It’s half hotel, half...
Brittany A wrote a review on April 20, 2024
Trip Type:

The Best Hotel/Valet Service We Could Ever Imagine

My husband and I enjoyed our 1 yr anniversary vacation here. The rooms were immaculate. The Hotel was very clean and everyone was so helpful and friendly. A huge shout out to Shawn and Rio from...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.