Property Amenities

Food and drink

  • Coffee/tea in common areas
  • Free breakfast

Property services

  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Free self parking
  • Free long-term parking
  • Free RV, bus, truck parking

Business services

  • Computer station
  • 24-hour business center

Activities

  • Outdoor seasonal pool
  • 24-hour fitness facilities

In-Room Amenities

Services

  • Daily housekeeping

Features

  • Shower/tub combination
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Partially open bathroom
  • Desk
  • Wheelchair accessible
  • Balcony
  • Balcony or patio
  • Separate sitting area

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer

Media and electronics

  • Free local calls
  • Digital TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Bedding and linens

  • Rollaway/extra beds (surcharge)

Reviews

Quality Inn & Suites Matthews - Charlotte

411 Reviews #5 of 13 hotels in Matthews

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    185
  • Very Good
    98
  • Average
    49
  • Poor
    36
  • Terrible
    43

Recent Reviews

Windy H wrote a review on March 24, 2024
Trip Type:

Won’t stay again

The PM office staff were very nice. But the room we went in the sheets were obviously NOT changed. There was hair and other stuff on the sheets. The fridge didn’t work. We got moved to another room...
Alla B wrote a review on March 23, 2024 Asheville, North Carolina
Trip Type: Solo travel

Safe, clean and cozy

Lisa at the front desk check in was so knowledgeable, patient and very sweet. I checked in past midnight and she was very informative about parking about breakfast about entrance and exit. I felt...
Inspire09221729390 wrote a review on March 17, 2024
Trip Type:

Excellent front desk staff on Friday afternoon/evening 3/15

We brought a group of middle schoolers for a state conference. The staff was so patient courteous a knowledgeable! They provided excellent service at the front desk. We arrived around 4 on 3/15 and...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.