Renaissance Charlotte SouthPark Hotel
- Open Now
- Always Open
The staff was very nice and the room comfy. The bed was very comfortable but the pillows far too soft. Maybe I could have asked for firmer pillows. I don't know. One kind of annoying thing was that the TV is not centered to the bed so if there are two of you trying to watch a movie, it can be difficult. Overall nice but the price should have been a little lower.
I visited this property in November and loved the personalized warm hospitality we received by Debby Morgan. Having to return for business in January, I didnt hesitate and reserved a room here again. Tonight the front desk sent an employee by the name of Belinda Barroso to deliver keys to our room. I recognized this employee whom I had seen clean the restaurant floors in November. She called my attention because you can clearly see the love and pride she takes in her work! She truly provides excellent customer service! Belinda is an all around hands on employee with an amazing attitude! She strives for perfection, it is obvious! A true asset to the Marriott Company! .
Dana Delaune Albrecht
The location is within walking distance to many restaurants. The rooms are quite comfortable and have all the amenities to make a business trip more enjoyable. The staff has been very accommodating from the moment of arrival. My only criticism is that the walls seem to be a bit thin. I would definitely stay again given the opportunity to visit in the area again for business.
This was my first stay at the Renaissance Southpark. My husband and I came here for the annual NYE party. We had a blast. Everything was phenomenal and well planned. I will admit I was very hesitant to go with this choice because of other negative reviews across multiple sites. I almost cancelled my reservation. I'm glad we gave them a shot. All of the staff were very friendly and went above and beyond. I will return next year.
This room is phenomenal. The beds/pillows are so comfortable. My room is close to the elevator and very spacious for 2. The bar and restaurant had good food/drinks. Would definitely stay here again. Did not check put the pool area but kids looked like they had fun.