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Residence Inn by Marriott Charlotte Airport

Hours

Open Now
Sun-Sat
Always Open

Location

Airport

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Google Reviews

4.6

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M

Elizabeth Arthur

in the last week

Staff is always friendly and helpful. Rooms are of nice quality and clean. Host socials Monday-Wednesday with free food and drinks. Great location near the airport and a few places to eat within walking distance.

M

R Askew

3 weeks ago

The rooms were clean and seemed a fairly updated. Only issue we had was that the A/C stopped working. We were quickly moved to another room.

M

Randi Lewis

2 weeks ago

I visited this location. The lobby was small but nice. This hotel shares the pull and outdoor seating area with the Fairfield Inn next door. Staff was nice. Hotel was clean.

M

Miranda Smith

2 weeks ago

This is a very nice clean hotel and has very kind staff. My overall experience staying here for a few weeks would be rated a 5 except for an experience where I think maybe there was just a miscommunication between me and the staff. Otherwise if you're looking for a nice dependable place to stay with a great breakfast, this Marriott is a great choice. my experience: I had no hot water in my room for the one week I stayed. I hadn't had a shower in two days and let the front desk know of the issue . Jamal was actually very helpful and apologetic and I was sure it would be fixed. I get back that night from work late and still no hot water. I called the front desk and to be honest I'm not sure if they even believed me. I felt like the lady at the front desk thought I was crazy the way she was talking to me. The supervisor let me know the engineer had tested the water at 120 degrees. And I let him know that it definitely was more like 50-60 degrees and all I really wanted was a hot shower. I wasnt mad their shower was broken i just wanted a hot shower because I had work the next day and felt grungy. They did help me get a shower in an empty room and promised the shower would be fixed but I still had a sense they didn't believe me. Anyhow, next night I tested my shower. Let it run for atleast 5 min on hot before testing it, and it was still cold. So now another 2 days without a shower. Anyways. Nice hotel. Possibly a cold shower.

M

Destiny Green

3 weeks ago

The staff was friendly and I really enjoyed the service. The front desk staff made my a peaceful experience. Jamaal at the front desk even sang Happy Birthday to my sister. Thank you for being a friendly staff !

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