Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Luggage storage
  • Concierge services
  • Coffee/tea in common areas
  • Conference space
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)

Activities

  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Computer station
  • Conference center
  • 24-hour business center
  • Ballroom(s)

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Vending machines
  • Wedding services

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Heating
  • Wheelchair accessible

Services

  • Daily housekeeping

Bathroom

  • Shower/tub combination
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Phone
  • LCD TV
  • Television
  • Television (surcharge)
  • Cable TV service
  • Premium TV channels

Bedding and linens

  • Linens provided

Reviews

Sheraton Charlotte Hotel

640 Reviews #81 of 215 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    239
  • Very Good
    123
  • Average
    126
  • Poor
    77
  • Terrible
    75

Recent Reviews

Raven P wrote a review on February 27, 2024
Trip Type: Couples

Not a great stay, No accountability, Beware if you have ESAs or Service Animals, they don’t know their policies

So overall the stay was not the best. We never receive service to our room, no one cleaned up or made our bed. I got sick they let the bucket of throw up sit outside my room for hours which was gross...
Jennifer P wrote a review on January 28, 2024 Mt. Athos Peninsula, Greece
Trip Type:

Enjoyed my stay

Bella and Dana were so welcoming and helpful. Great hotel with excellent service. Comfy beds too. Room was cozy and shower was modern. Coffee was hot and strong. Just the way I ordered it. If you are...
heatonflab wrote a review on January 13, 2024 Marple, United Kingdom
Trip Type: Friends getaway

Recommended - a good value hotel

A well located and good value hotel. I was here with a group of friends from England to watch an NFL game. The staff were exceptionally friendly. They rooms in the Sheraton side of the two tower...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.