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I was here for a work event, presenting on legal technology. The staff was extremely helpful and thoughtful about the setup. They were also wonderful when it came to the food and beverage service. I haven't been to a Ritz yet which has not excelled at customer service and high end amenities. Always feel free to reach out to me on Twitter @joerazz
We came to this hotel when The Taste Of Charlotte was going on and there was music going past 3:00 am. My family and I could not get any sleep. It finally stopped, but 4 hours later music, started up again! The music was so loud that we could hear it perfectly fine and did not need to go down to the festival! No peace whatsoever. We called down to the concierge and they laughed (probably because they got so many complaints!) We are going to switch hotels if they keep this up! I gave it a few stars because the hotel amenities and food were nice! Edit: Last night The Taste of Charlotte ended and it was such a peaceful night. I would reccommend this hotel, but dont go when there are festivals in the area!
K Lounge is the place to go... everything was great from the food to the service (it is the Ritz after all). The fireplace is beautiful and the seating plush. The spa. I have no words or not enough words to express my delight. The staff was awesome, very attentive, and the Himalayan salt therapy room was beyond relaxing. Advice, spend the money...it's worth it. Oooooh the pool!!! Yeah, next time I'm gonna be here for at least 5 hours. Promise.
Beautiful hotel with an amazing lobby! All of the staff was super kind and very helpful. Very nice restrooms that were very clean. The food was fairly good too, especially the desert!
Excellent Ritz-Carlton located in the heart of uptown Charlotte. The hotel is close to the Epicenter, but also is close to the Spectrum Center (formerly Time Warner Cable Arena), which hosts professional basketball and hockey events. The hotel itself is connected to the restaurant BLT Steak, and has a great cocktail lounge. The hotel staff is extremely friendly and very knowledgeable about the area!