TownePlace Suites by Marriott Charlotte Arrowood
- Open Now
- Always Open
Moving cross-country with infant twins is not for the faint of heart.What's wrong with us? Well, our trek across 4 different TownePlace Suites showed us one thing - the Charlotte location is gross. Gross is putting it nicely. Staff were smoking everywhere (awful for preemie infants to breathe in), the rooms looked like they were from Sanford and Son era, and everything EVERYTHING reeked of cigarette smoke. The manager was very kind, but his hands were tied and no other location had rooms available. This place is not renovated and we felt unsafe with the girl yelling at her boyfriend? in the parking lot over wanting her money. If Charlotte is a nice city, we have no idea because this put a bad taste in our mouths.
The front office staff were awesome. Judging by the visible stains and marks in the rooms, highly advisable you don't bring your UV light out. It may make your skin crawl. Staff I give 5 Stars, maintenance and cleanliness 1 Star.
It's an older place that needs a little updating, but the location is great and the staff is friendly and helpful.
Good staff great continental breakfast clean rooms. The cleaning ladies are more than happy to help you if u need it. Very informative staff as well
While we only ended up staying a single night, but having such a quality place to stay, and with two beds and a pullout couch to boot, as well as breakfast in the morning, it was a very pleasing and relaxing experience.