Courtyard by Marriott Charlotte Airport/Billy Graham Parkway
- Open Now
- Always Open
All staff were very friendly and hospitable! Very clean room and great fast service. The room had everything I needed! The facility was clean and it was a very comfortable setting!! Thank you so much!!
Nothing around, but the hotel is nice. Rooms are decent. The outside area is very nice
I have stayed here quite a bit and it has definitely gone down hill over the last several months. Most of the good employees have left. Service to the guests does not seem to be a priority. no maintenance for the property. Bistro is constantly out of most food items and is closing more often than i have ever seen. There used to be a good selection of beers and liquor. No more. Key entry access is constantly having problems. No clean towels in gym, rooms are dirtier. Disappointing because this place used to be pretty good. Not a good representation of a Marriott property..... Platinum Member OUT
Lower level wreaked of cigarettes despite requesting a smoke free room. There seems to be water leaks throughout the room and hallway. Rooms are outdated, but the lobby and bistro area are fresh. Service at the bistro for breakfast was slow and confused, but I think they had new staff.
The hotel staff were very very Nice! The room was good and amenities were good. Asked for 2 pack n plays to be in the room and they were and set up! Overall Great!