Courtyard by Marriott Charlotte Airport/Billy Graham Parkway
- Open Now
- Always Open
This is a great hotel! The cleaning was immaculate, staff is very friendly. The shuttle drivers were fast, fun, and very knowledgeable of the area.The facility and overall staff deserves a five star rating in my opinion. This is the first time in years where I been to a hotel where I can see the staff takes pride in keeping the building at an exceptional level of service for guests. Everyone there deserves positive recognition here at the Courtyard!
It didn't deserve any stars period! Only speaking the truth. First off me and 4 others got their cars broken into that night! When the hotel is full you have to park in back with bad lighting and no security. They have signs saying they are not responsible for any items or cars broken into. The police officer told us he's always out there for break ins. To top all of that we were awaken out of our sleep at 5am because we later found out some homeless man had gotten inside the building and pulled the firealarm. This is how I found out my car had been broken into. Officer also told me it was bad area with heroin. DO NOT STAY HERE!!!! YOU'VE BEEN WARNED!!!
Hotel was clean and staff was very nice and helpful so late at night. The room I got was next to the elevators. Even with loud guests arriving late at night the sound wasn't bothersome. Great price and close to the airport
The room was fine and clean. I was here for a class. The meeting room was good as well. The only reason for three stars was the odd area it was in. It's not impossible but difficult to walk anywhere. Unless you are prepared to take an Uber everywhere, stay elsewhere.
Absolutely wonderful Hotel! The general manager is fabulous! I was driving and made reservations and Google had accidentally put the reservations for two weeks ahead instead of the current date so I ended up booking a non-refundable reservation so I panicked and called Priceline and the general manager was kind enough to cancel it and booked me for a room the night I needed at a discounted rate. Basically she honored the rate that I had originally booked at. The hotel was gorgeous, the room was clean, every employee that I encountered had a smile on their face and greeted us. Like honestly I have stayed in a lot of hotels in my time and this was one of the best. Comfortable beds, and I didn't worry about getting some kind of fungus from the shower. I will definitely be staying here again and will recommend it to all of my friends.