Courtyard by Marriott Charlotte Ballantyne
- Open Now
- Always Open
We stayed here last spring and was very pleased. Had a family member in local hospital so we stayed again. I can't say enough about the front desk clerk. She was so helpful with our uncertenty on how long we needed to stay. She even called us a we after my husband got out of the hospital to check on us. Truly someone who knows what customer service is.
this should be a four star - i have stayed in five stars that were not as accommodating as this hotel. My wife, daughter, son-in-law, granddaughter and grandson stayed here over the weekend for a wedding and the staff were so accommodating, friendly and wonderful. Breakfast was home cooked and the beds were very comfortable - what a wonderful place and truly a beautiful part of Charlotte. Granddaughter loved the pool and got free band aids from the manager who took time out of her schedule to check on us - this is a great place!!!
I helped a co-worker check in and had drinks at the bar. Very helpful front desk clerk. Would highly recommend this location.
I have enjoyed my stay. The rooms were clean and comfortable, and the employees are so welcoming. I would stay here again.
Friendly service. Rooms are clean. Hotel too heavily airconditioned. Breakfast options could be better. Fitness room too simple.