Courtyard by Marriott Charlotte Waverly
Great location! Very very very small indoor pool. Breakfast is grill and purchase only. Traffic is horrible in this area of town. Hotel is close to highway 485 exits. Staff is very nice. Limited parking. Reply to management comment- breakfast by purchase in all the courtyards by Marriott in North America. They use to offer coupons to platinum members. This might be a good idea to return to. The breakfast meals are not quality for the price charged. Same happened in Denton TX. $40 Breakfast was equivalent to dunking donuts breakfast.
My wife and I really enjoyed our stay at this hotel. Everything was clean, the bed was comfortable, and the staff was nice and accommodating. The indoor pool is nice, along with the gym and bar in the hotel. They do not have a continental breakfast, but there's at least 2 or 3 different restaurants in the same parking lot that you can get breakfast at. I'd definitely stay here again! Close to downtown and the suburbs.
Overall our 1 night stay was great! We checked in very late at night due to a roach issue at another hotel we were staying in and ended up checking in around 1am. Check in was quick, Emma was kind and had a welcoming personality. We were excited to use the pool the next morning before check out and were hoping it wouldnt be as small as reviews have said but it, in fact, is. There was a woman and a child in there so my partner and I decided to wait so it wouldnt be weird or uncomfortable for either party. We worked out in the fitness center while we waited and didnt have to wait very long. Only reason I rated 4 stars is because there was lots of confusion on our check out which we confirmed was 4pm and we had housekeeping walking INTO OUR ROOM or constantly knocking while we were in there. There must have been a complete lack of communication between the housekeeping team and front desk because they knocked on our door/came in at least 4 different times. Around 3:20 they entered the room and demanded we leave the room because it needed to be clean and it didnt matter that we had a 4pm check out (mind you we had just gotten out of the shower and could have very well been naked when they came in, gratefully we werent) That interaction left us feeling weird and we quickly packed up all of our things and checked out.
Where to start! First off Id like to thank the staff, especially Emma. You made our short stay worth the 9 hour drive! The politeness to our children and making sure everything was taken care of for us. Taking the time to check out each kid( individually, bc they had to use their own money) every time they wanted a snack We appreciate your kindness and if we are in the area again will definitely be back to stay with you. Exceptionally clean, quick with requests, and the breakfast was delicious! The young girl at the breakfast station, I didnt get her name, but my Starbucks white chocolate mocha was better than Ive had at Starbucks .
Here on business trip. 1 night stay. The traffic on 85 is terrible. After 6.5 hrs of driving, checked in at 930 on Friday night. Huge cockroach on the wall, required housekeep to remove it. Went to get a glass of wine just before 10. And they were closed. Who closes before 10 on Friday? Nothing around was opened either. No breakfast, either, mino fridge dodnt work, and the only cup of coffee was not drinkable, at $180 a night. I expected way more. Will not go back. Not worth the money. 2 stars for service because they did come get the cockroach. Other than that, there was no real service