Hilton Charlotte Uptown
There is an Avis rental car agency at this Hilton, had the best rates in Charlotte for a van for family to go to Florida, or any other destination for that matter. The people there on the receiving end as well as at the end of the visit were fantastic, no issues, no worries, and the vehicle was brand new, only eight thousand miles on it. I would recommend you try this Avis location anytime you need a rental vehicle. I live in Concord North Carolina and took the Lynx Blue Line directly down to the Hilton. Great way to save money and not have to drive Uptown for a great rental rate
Not a fan of the bathroom design. The shower unit requires you to reach in around a glass partition to turn the water on. This puts you right in the blast of cold water from the shower head. The sink faucet is modern putting out a wide flat column of water. Cool to look at, but impossible to fill the resivoir of the iron without making a mess.
Really nice rooms and staff. It's well worth the cost of vallet parking at this hotel. It's an extra 25 bucks, but we'll worth it because these employees other only parked our car, they gave us directions, recommendations, and more. When we called for the car it never failed to be there waiting for us.
Attended a dinner event at the upstairs ballroom. The cocktail hour got cramped due to tables and bars. Staff was extremely nice. Dinner inside the ballroom set up extremely well. Staff was excellent and the dining room was easily able to handle the crowd. Overall a great great event.
The room and bathroom is really nice. We did have issue with the toilet not flushing. The location is great. It's close to the convention center and to really good restaurants.
Wonderful view and room. As you would expect from Hilton. The virtual, touch less check in was really well done. Did not have to get near anyone. Well done
My sisters and I stayed over for a night in the city during COVID. The hotel was very clean and tidy, all employees wearing masks and seals on the doors so that you knew no one had been in there before us. All staff on hand was very helpful and courteous. We paid the little extra for a city view room, and it didn't disappoint. It could have been because of COVID, but found the bar selection on site was somewhat lacking, they have a full bar but not a lot of beer options. Great local location where you can walk to many amazing restaurants.
Great Birthday. Lime outside. Restaurant and bar serving. Wonderful steak dinner with asparagus. Will visit again.
Jeff Burton (JeffSleuth)
Hilton Charlotte Center City goes the length to make travelers feel safe, comfortable and welcomed.
I had a poor experience with customer service. We were trying to rent a movie (and pay $20+ for it) and apparently the system wasn't working and the front desk had no solution other than wait for the manager to come into work at 7am the next day.