Property Amenities

Property services

  • Laundry facilities
  • Express check-in
  • Coffee/tea in common areas
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • ATM/banking
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Breakfast available (surcharge)
  • Wedding services

Activities

  • Indoor pool
  • Indoor pool (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)
  • 24-hour fitness facilities

Business services

  • Business center
  • Meeting rooms
  • Computer station

Parking

  • Free self parking
  • Free RV, bus, truck parking

In-Room Amenities

Food and drink

  • Refrigerator
  • Microwave

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Linens provided
  • Premium bedding

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Television
  • Television (surcharge)
  • Digital TV service
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • MP3 docking station
  • Pay movies

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Features

  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Desk
  • Shower only

Reviews

Hilton Garden Inn Charlotte North

691 Reviews #47 of 216 hotels in Charlotte

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    364
  • Very Good
    163
  • Average
    87
  • Poor
    42
  • Terrible
    35

Recent Reviews

barbaral251 wrote a review on April 18, 2024 Ocala, Florida
Trip Type:

Don't believe the Hilton Garden Inn Promise as pictured with this article.

Made a reservation about a month ago for a handicap accessible room. Pictures online showed rooms with showers. Upon arrival - after driving over 8 hours - not only was there no handicap room...
SubtleSandy wrote a review on September 17, 2023 Wilmington, Delaware
Trip Type: Business

Disappointed

I was in room 311. Internet was non existent 90% of time. I couldn’t stream/cast the Thursday NFL game. Housekeeping was by request (before noon). I requested and they did not show. They showed 2nd...
leelapoole31 wrote a review on August 22, 2023 Gates, North Carolina
Trip Type: Friends getaway

Reservation from hell!

Was caught in bad weather and was delayed getting to hotel! They told me even if I had called them prior to arrival they wouldn’t be able to help me. So I was charged for a day I wasn’t even there...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.