Hilton Garden Inn Charlotte Pineville
- Open Now
- Always Open
Very kind staff, love the atmosphere and lounge area. Nice pool and hot tub. The rooms are nice, what youd expect but our bathroom was dirty (hair on floor and bathtub, dirty toilet). It usually is in every hotel chain I go to though. Took a star off for that but the food is great, there's free cookies and two bottles of complimentary wine in the lobby, which is kind of a bummer because only 3-4 people get to have a glass per bottle. But its a nice place to stay, very happy here, Id come again.
Horrible.... I check in just to find out that they gave my room away. It was me and my two nephew and two nieces that had to sleep on one king bed because they gave away our double Queen. I would have left but the children were tired. I try to talk to the man at the front desk about the error and he decides to walk away from me and out of the hotel. I also decide to call and request a rollabed only to be told no more was available. I just feel that no one cared about the error made by this hotel. I will never come back.
The hotel is good, I would say great value for money. The room is clean and has everything for a pleasant stay, bed is comfortable, flat screen with HBO channels in HD, a/c. Pool and a little gym available for exercising Free parking lot Breakfast with all the basics and the staff can cook eggs in any way you want.
This was my second stay at this hotel. The rooms are clean, the breakfast is good and you have 3 price options for breakfast. The staff is friendly and helpful. The purpose of most recent stay was to attend my mother's memorial service. My father, who lives in the area, went to the property and asked one of the management staff if anyone who wanted to stay there, who was in town for my mother's memorial service, could get a discounted room rate. The management gladly accomodated his request and so we were able to stay for 2 nights at a great room rate.
Loved the concierge, ask him where to go to play trivia! Rooms smelled and looked nice. All together, nice stay.