Holiday Inn Express & Suites Charlotte North
Absolutely one of the cleanest hotels I've ever stayed in. My room was spacious and comfortable. I had everything I needed for business connections. Best of all was the breakfast area. Great coffee, better hotel breakfast foods than you'll experience with other brands and a well-designed buffet area that didn't feel like I ever had to wait to get what I wanted. Best of all, there was a very nice lady in the kitchen making sure that everything was just perfect, ready and hot for us to enjoy. BIG shout out to Mrs. Catherine for her hard work in the kitchen. God Bless you Catherine! You are awesome! By the way folks, the breakfast kitchen and eating area has a perfect sanitation score of 100. Based on what I saw, Catherine is the reason why!
The hotel is probably the best one i have stayed at. I went with my husband as a business trip and I absolutely loved it. Ms. Michelle and Ms. Yvonne are absolutely great when it comes to hospitality and making us feel at home, they clearly know what customer care/service is all about. Ms. Catherine, the breakfast lady is just the sweetest person Ive ever came across. Thanks to these 3 ladies, my stay was phenomenal and will definitely come back.
This was a nice location like other HIE we have frequented. The room was clean, the pool was decent, and breakfast included many choices (like most HIE). Just a couple of things: A mat is needed between the pool area and entrance to the fitness center. My child fell after coming from the pool and his arm is still in pain. Secondly, more towels are needed for the pool area. When we took our towels from the room to the pool, we later lacked towels after the pool. No one was at the desk to ask for more towels. Lastly, some stuff ran out for bfast (coffee and hot choc packets). Also, some things were cold (bacon). Thank you for offering a clean, comfortable place to stay.
Typical Holiday Inn, but a lot cleaner and nicer. I would have given it 4 stars but another person in my group had hair all on the shower walls and shower head, which really grosses me out. Easy check in and nice amenities. Very close to good places and the mall. Super Target very close.
I stayed with my brother at this hotel a couple of days ago for the NASCAR races and i can honestly say that it was a great experience. The bedrooms were clean and very comfortable. The customer service that I received from Michelle was great, she is friendly, helpful by answered all my questions, has amazing charisma and has a great smile. I am definitely coming back to this property.