Homewood Suites by Hilton Charlotte Airport
- Open Now
- Always Open
Excellent location. First time staying here on business. I usually stay at the Hampton or Hilton Garden inn. This place is like staying at home! Huge room with full kitchen, living room area and much room! Staff is extremely friendly and professional! Cost is exactly the same or a little less than staying at the Hampton or Garden inn. But love them all. Highly recommend this location.
After being stranded in Charlotte when were we supposed to have been in Atlanta, my husband and I grabbed a room at Homewood because it was the only place with availability. We got lucky! The front desk staff was so welcoming. They could tell we were tired and thirsty (we'd been stuck on the tarmac for hours with no food or drink), so they offered us water and helped us find food delivery, even though it was midnight. There were a few things we needed during our stay, and they were happy to get them for us. And when our taxi didn't come immediately to take us back to the airport, a staff member quickly took us, even though it wasn't a scheduled shuttle time. This hotel was the only bright spot in a dismal day of travel. I only wish we'd been able to stay for more than just a few hours!
Everything was good until my last night here. The water pressure in the toilet was so/so. Toilet overflowed right before work that morning. Called front desk and their was no one available to help me. Asked for another room to take a shower in and was told they were sold out. So I had a flooded bathroom and no one to help me and cant shower for work. while I am staying my 4 night in the hotel room my company paid for.
The rooms were nice and clean. The staff was friendly. The breakfast was good. A great value.
Just checked in today nice looking room until I did a housekeeping inspection I am a retired Housekeeping Manager. The room is very dusty and I found hair that didnt belong to me in the bathroom sink. Crumbs in the refrigerator on shelves.