Hyatt Place Charlotte Arrowood
Rooms were updated and nice. Lobby update was just being finished. Other than the lobby construction it was a great experience. The breakfast felt much better than other complimentary breakfast.
The hotel was clean and our room was very comfortable. My only disappointment was the food and bar menu however the management team was very apologetic and remedied my concerns quickly. Great customer service.
Staff was very helpful on my stay here. They managed to keep up with there breakfast bar as well dont see that often at a hotel. The surrounding property outside was well maintained and parking lot free of debris. All around one of my better stays
Rooms are outdated, didn't give us the rooms we booked, sink spewed water and we were stuck in the room because they didn't want to assign us to another. Wasn't impressed. With the prices, you'd expect better.
Super friendly staff. Clean and spacious rooms. Not far from everything. I will definitely consider Hyatt Place again when visiting Charlotte.