Hyatt Place Charlotte Arrowood
- Open Now
- Always Open
This hotel was very accommodating. Joel down in the front desk did a wonderful job in keeping us happy. Someone put a do not disturb tag on our door and house keeping did not clean it up. I went down to tell Joel and he and another young lady I cant remember her name went ahead and cleaned our room even though it really was not their job to do so. This made my wife happy and my kids also with the free cookies they gave them. Their breakfast is pretty good. My only real complaint is the microwave in the lobby it just takes FOREVER to heat up your food. If Im ever back in Charlotte (came down here from Chicago) I will be booking again with them. Thank you
The best part of our stay was the front desk service delivered by Joel Coffey!!! He was a customer service master checking in guests and working the bar at the same time. This particular weekend the hotel is booked to capacity and he has given each individual guest 5-star service. My husband and I have been Hilton Honors members since 2004. Yet, having smiling faces like Joel would make us come back again.
Great service comfortable rooms that are clean and well kept. Recommend stay one night or multiple. Adequate gym as well rec area.
The room was mediocre. The pool, was filled with hot water. I thought maybe it was because the temps were in the lower 90's, but the shower beside the pool was HOT WATER ALSO! 4 days later, and I still have a migraine triggered by the hot, hot pool. We don't even take showers that hot. We couldn't enjoy a swim on a hot summer's day. Totally ruined our stay for my kids. Breakfast was OK, nothing special.
Clean, spacious rooms and helpful service. Not many food options on this exit but you don't have to go too far for good options. Hotel also offers food including. Good breakfast.