Hyatt Place Charlotte/University Research Park
The hotel has only been opened for about 4 weeks and it is still working out some kinks. The best part about the hotel was the front desk staff. Justins attitude is unparalleled to any staff from any other hotel. He made the checking in super easy and welcoming. The room was great, two queen sized beds with a pull out couch. Very modern. The bathroom was huge and very clean. The hotel smelled really good, granted its new, but still. The pool was opened, its an outdoor but its pretty small. But its a pool. The parking lot felt pretty secure, there was a lot of cameras. The worse experience was probably breakfast. I know theyre working their issues since its fairly new. I didnt really mind it because I know they were understaffed. But there were other more nagging guests who kept complaining about the issue. We would definitely stay at this hotel in the future.
Cant say Im surprised. I travel quite a bit and all the Hyatts Ive been to are always nice, including staff. This one has plenty of cameras if you travel with equipment like myself that you want to be secure in the parking lot. Tons of restaurants and shopping all near by. A little higher than some of the competition but this is definitely one of those, you get what you pay for situations.
Newest Hotel in University Area...loved the layout. Staff was polite and helpful. Rooms were immaculate.
Nice place, but no microwave!!! Otherwise very nice, moder, clean rooms.
Host Chikora was phenomenal