Attended a work dinner. Good atmosphere. Wait staff was good. It was restaurant week so the menu selection was limited. Got our first course fairly quickly but took 30-40 min to get our main course. The dessert followed shortly after. Our overall time there was roughly 3 hours. The food was good, nothing to rave about. Probably wouldn't go again unless it was for a specific event.
We went to the Hotel restaurant for breakfast. The menu was a mix of adventurous and traditional. We went with chicken and waffles and French toast with kumquat jam and chocolate. Everything was delicious! At 8:45 on a Saturday morning it was not at all crowded, and the service was excellent.
We had a pleasant stay with a comfortable bed, an elegant bathroom, friendly staff, and a clean room. However, for the money spent, we could have stayed at a nicer hotel. This place charges for every little thing, and is really for people who have money to waste and don't care about how much they spend. The 90s-elegant rooms and overpriced hotel are perfect some, but not for us. Also, we thought we'd splurge our last night and order room service; for 66 dollars, we received 2 mixed drinks, decent but small portioned fries, and a dessert that was okay. Not worth it.
Lovely building located in the Ballantyne corporate park. Rooms are large and well maintained and the room service is top notch. All the staff are friendly and what they say about southern hospitality is true.
We stayed here for three nights during the Christmas weekend. Fantastic rooms and amenities. Food is very good and fixed price meal for Christmas Day was outstanding. What surprised us was the service. It was mediocre at best for this property. If they want to remain four stars, they are going to have to have comparable service. The wait staff were very nice but overwhelmed. Also, a property like this should have transportation to the airport. Being told Uber is your best bet is not four star quality.