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Excellent customer service and all around experience. I did 12 years in the Navy so getting a haircut was always a thoughtless process (just keep it short). I decided I wanted to try growing my hair and beard for the first time in my life and let them both go for about 6 months. I saw Taylor who, after a quick chat about what I wanted to do with the cut, got straight to work. I left feeling like a million bucks!
The staff was very nice and friendly. The staff welcomed me as soon as I went in, they checked me in, and offered me a drink while I wait for my stylist to finish up with her other client. I didn't mind waiting since I was 10 minutes early. My stylist was a junior stylist who is still learning the ropes of being a hair stylist. She seems relatively new. Since this was my first time here and being a guinea pig for my stylist, I didn't really know what to expect. She started off by washing my hair, which was nice because it included a scalp massage. After getting my hair washed I told the stylist how I wanted my hair to be cut and styled. I also showed her a picture just so that we were on the same page. While my hair was getting cut, another staff member came to file my nails and gave me a hand massage. A nice addition. My hair stylist would ask the senior stylist and educator for advice from time to time, so the cut took a bit longer than I had expected. Overall, I am happy with my haircut and the service provided. I would definitely come back again and probably would prefer this place over shear excellence.
Emerson Joseph is hands down Charlotte's best haircut I've ever had! I've been to a dozen other shops in Charlotte since moving here, and I can honestly say this is by far the best. The environment and shop is unrivaled - it's like a man cave - there's pool tables, shoe shines, TV's, and the stylists focus on perfection and most importantly, attention to detail.
Yesterday I took my seven year old son on the train down to Charlotte just to have fun for the day. He decided he wanted a haircut ! He looked in the window at Emerson Joseph and he said it looked like a really cool place for a haircut so we went in. As I attempted to inquire about a haircut for my son with a young white female, our conversation was interrupted by an older white lady. She didnt even look in the computer for an appointment to see it anything was available, she said they were all booked for the day and we may have better luck at a barbershop down the street which was a place called The Cut. The down the street she referred us too a barbershop. So I said ok no problem and proceeded to leave. Not sure if its her issue with our skin or if its Emerson Josephs, but its 2022 people! Get over it! I was willing to spend whatever it cost for my child to have an experience there! But I guess the white gentleman that came in after us made the cut.
I have been going to Emerson and Joseph for 2 years now there's now. They are the only people I trust to cut my hair. Highly professional And I don't think there's any place else in Charlotte that can do this good of a job.