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Aly Williams

3 weeks ago

I had an overnight layover at CLT on 9/18. I stopped by minute suites to ask what they were and the girl working the desk overnight was very friendly and helpful. Her courteous demeanor is honestly what convinced me to stay here! She had me booked into a suite with in 5 minutes and I was able to catch a nights sleep before getting on my flight the next morning without ever leaving the airport. The rooms have everything you need and theres a bathroom with a shower if needed. I will recommend this service to anyone staying overnight at CLT!

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Alex

2 months ago

During a long layover in CLT, I decided to treat myself to an hour reservation at the atrium location (the other location near the D gates was closed due to the virus, I assume.) I liked that the reservation process was pretty straightforward, and I received $10 off for my stay. In concept, the service is a fantastic idea. I think there is real demand for what they offer, and I was looking forward to trying it out. In practice, however, the execution is lacking. The room itself was not clean, with food stains on the wall and electrical outlet. The wifi did not work, which in turn meant that I could not use the advertised streaming services on the smart TV. All that was provided in the way of amenities was a flat pillow with one of those cheap disposable pillowcases. Everything else, from snacks to drinks, was only for purchase. Design-wise, it was like they checked the boxes of what would make a great private room, but they just slapped them together with no real thought which resulted in a cold, clinical feel that didn't feel particularly welcoming. In the end, it delivered on some things I wanted- it was quiet, private, and had outlets for me to charge my phone. However, the service itself did not live up to the hype nor did it meet my expectations, which is a shame because again, I really love the concept. I don't expect that I will use the service again.

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edward roberts

3 weeks ago

arrived from Red eye at 6 am, booked the room for two hours was great! slept so good. Thanks minute suites

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Megan Trexler

8 months ago

My flight was delayed by 3 hours, my 14 month old was asleep on me when I arrived at the desk. The young man working took the best care of us, being as quiet as possible not to wake my boy. He even left a special snack for when my son woke up from his nap. The room was super clean and comfortable. He even adjusted the thermostat to get it a little warmer for us we entered the room. I actually found a moment to relax and enjoy myself on a very stressful day! Its very rare to find someone that pays that much attention to detail these days. Thank you guys for such a great experience. This is the best way Ive ever used my priory pass for sure.

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R M

8 months ago

Free for an hour with priority pass. Small space but it is nice to have a place to charge your equipment and relax a bit while traveling. As an added bonus, you get a key so you can leave to grab food or go to the bathroom without lugging around your luggage with you.