ADA Compliance
Accessibility Statement
Charlotte’s Got A Lot is committed to making its digital experiences accessible to all visitors across a wide range of devices, technologies and methods of interaction. As part of our core value of inclusion, we strive to create an online environment that welcomes people of all abilities and helps everyone access the information, services and experiences we offer.
We work to align with widely recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provide guidance for making web content more accessible to people with a broad range of disabilities.
Our Ongoing Accessibility Efforts
- Continually learning about and implementing new technologies that help accommodate visitors with a wide range of accessibility needs
- Listening to feedback and asking the right questions to develop meaningful accessibility solutions
- Designing pages with clear structure, contrast and readable text
- Supporting keyboard navigation and screen readers
- Providing alternative text for images when possible
- Continuously testing and improving accessibility across devices and browsers
We Value Your Feedback
If you experience difficulty accessing any content on charlottesgotalot.com, or if you have suggestions for improving accessibility, we encourage you to contact us. Please include the page or feature you were trying to access and a description of the issue so we can address it as quickly as possible.
Charlotte Regional Visitors Authority
501 South College Street
Charlotte, NC 28202
Feedback & Assistance:
accessibility@crva.com
Last Updated: April 23, 2026