Visitor Info Center
Uptown Location Open Monday - Saturday, 11 a.m. - 5p.m. ; Sunday, 12 p.m. - 4p.m.
Local Products & Gifts
The Visitor Info Center is the go-to spot for locally made and Charlotte-centric retail offerings and gifts. Both the Uptown and Charlotte Convention Center locations feature a retail component that showcases local and regional goods, including food items, apparel, art, pottery and accessories as well as the artists and makers creating the goods. At the Visitor Info Center in Uptown, there will also be opportunities to feature various local vendors at pop-up events just outside the space. New and rotating vendors will be featured throughout the year.Browse Charlotte Gifts
Official Resources at the Visitor Info Center
Charlotte City Guide
The VIC also offers walking maps and maps of nearby restaurants. Please call us at 800-231-4636 to order one.
Visitor Info Center – Uptown
329 S. Tryon St.
Hours: Monday - Saturday, 11 a.m. - 5 p.m. ; Sunday, 12 p.m. - 4 p.m.
Featured Tenant Uptown
Visitor Info Center – Charlotte Convention Center
501 S. College St.
Hours: Open for events and appointments. Please call 704-331-2753 to confirm.
Visitor Info Center - Charlotte Douglas International Airport Baggage Claim
Hours: Monday - Sunday, 9 a.m. - 10 p.m.
Connect with the Visitor Info Center
Visitor Info Call Center: 1-800-231-4636
You may also complete the Contact Us form.
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