- Open Now
Normally I don''t leave negative reviews as I have worked in the service industry and have way more patience than the average patron; however, I was simply shocked with my last experience here with Michelle (I think that was our server's name). We were there Sunday and sat on the patio waiting for the rest of our party to show up. We ordered drinks while we waited for our guests to arrive. Once our party was complete we ordered our food. At this point I was mostly done with my first glass of wine due to waiting for our party to arrive and also it was a super hot day. That being said, I ordered another glass of wine when I ordered my dinner. Ten minutes go by and I still have not received my glass of wine, however our food was starting to arrive. As we are finishing our meals and getting ready to be done, our server says to me, "I'll go check on your wine." I thought that was cute as it had been nearly 25 minutes since I had ordered it and I was finished with my meal at this point. So I simply said, "Actually, can you just cancel that glass as we are getting ready to leave because we have somewhere else to be" and her reply shocked me. She said, "He's already poured it, I can't do that." Like I said, I have worked in the service industry for many many years and I have never had a server tell me that I could not cancel an item as it took way too long. This was absolutely ridiculous and I have lost a whole new respect for Jack's and their ability to hire competent staff.
I've been here a handful of times for drinks and live music which is always a blast! Great staff and vibes. Went for breakfast around 11am on Saturday and it was really good! I got their classic eggs, toast, bacon and home fries - all very well done . The mimosas were tasty and a pretty good size glass. Our server was super sweet and attentive . The prices were reasonable.
Don't know what's going on here at Jack Beagles!!!! We got our bill before we got our food and drinks!!!! The waitress did not even ask how was everything or didn't even say bye..... Really???? You all need to look at your staff alot closer before letting them serve YOUR customers. I've been here before and this is the worst customer service I have had here. She was to busy dancing to the music outside and we where inside eating. Won't be back if that's the kind of service you all are allowing here.....
Very well known bar at NODA. We watched some soccer Sunday. Friendly service. Cool back area also. I really liked this place.
Great food and drinks. We love the patio with live music. The staff is friendly too